Privacy Policy

Last updated: 15th January 2026

Introduction

maldrivano.top Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website maldrivano.top or use our services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and UK data protection laws.

Data Controller Information

The data controller for your personal information is:

maldrivano.top Ltd
49 Main Street
Birmingham, West Midlands
B6F 1PP, United Kingdom
Registration Number: 37192864
VAT Number: GB372596841

Data Collection

We collect personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information we gather automatically through your use of our website. This includes contact details when you fill out forms, communication preferences, and technical information about how you access our services.

Information we may collect includes:

  • Name and contact details (email address, phone number)
  • Business information (company name, industry)
  • Communication preferences and marketing consents
  • Technical data (IP address, browser type, device information)
  • Usage data (pages visited, time spent on site, referral sources)
  • Cookie data and tracking information

How We Use Your Information

We use your personal data for several legitimate business purposes. How we use your information depends on how you interact with our services and the preferences you have expressed. We process your data to provide our analytics services, respond to your enquiries, and improve our website functionality.

Specifically, we use your data to:

  • Provide our salon analytics services and support
  • Respond to your enquiries and customer service requests
  • Send you information about our services (with your consent)
  • Improve our website and services through analytics
  • Comply with legal obligations and protect our rights
  • Prevent fraud and ensure website security

Legal Basis for Processing

Under GDPR, we process your personal data on the following legal bases:

  • Consent: When you have given clear consent for us to process your data for specific purposes
  • Contract: When processing is necessary to perform a contract with you
  • Legitimate interests: When we have legitimate business interests that are not overridden by your rights
  • Legal obligation: When we need to comply with legal requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner or by visiting our cookie policy page.

For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers who help us operate our business, such as:

  • Analytics providers (Google Analytics)
  • Email marketing platforms
  • Customer support tools
  • Payment processors (when applicable)
  • Legal advisors and professional services

All third-party providers are required to maintain appropriate security measures and use your data only for the purposes we specify.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. The retention period depends on the type of data and the purpose for processing. Generally, we retain contact information for active enquiries for up to 3 years, marketing data until you withdraw consent, and technical data for up to 2 years for analytics purposes. We will securely delete or anonymise your data when it is no longer needed.

Your Rights

Under GDPR and UK data protection laws, you have several rights regarding your personal data:

  • Right of access: You can request a copy of the personal data we hold about you
  • Right to rectification: You can ask us to correct inaccurate or incomplete data
  • Right to erasure: You can request deletion of your personal data in certain circumstances
  • Right to restrict processing: You can ask us to limit how we use your data
  • Right to data portability: You can request your data in a portable format
  • Right to object: You can object to certain types of processing
  • Right to withdraw consent: You can withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure server hosting, regular security assessments, and staff training on data protection.

International Data Transfers

Some of our service providers may be located outside the UK/EU. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. You can contact the ICO through their website at ico.org.uk or by calling their helpline.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "last updated" date. We encourage you to review this policy periodically.